"A great Christmas gift idea for
grandparents, aunts and uncles, for that
special grandchild, niece or nephew or young
family friend."
An Easily Downloadable Personalized Video
Message From Santa Claus For Your Child
AND An MP3 Album of Santa's Newest Release
"Santa Sings Christmas"
Q.  How can I be sure that my online credit card transaction is safe
and that my card information won't fall into the wrong hands?
A.  When you make your purchase from us, your credit card
transaction will be processed by PayPal.  PayPal is one of the largest
and most respected handlers of online credit card transactions in the
world and a wholly owned subsidiary of EBay.  As a business account
member of PayPal, our account is credited the amount of your
purchase less fees we pay to PayPal for their service.  We never
receive or have access to your credit card information or any other
piece of your financial information. PayPal automatically encrypts your
confidential information in transit from your computer to theirs.   

Q.  Do I need to be concerned that my child's name will be shared with
anyone besides Santa Claus and the elves who assist him?
A.  No.  We maintain a strict privacy policy and do not share your or
your child's personal information with any third parties. See our
Privacy Policy.

Q.  Will I need to pay sales tax on this purchase?
A.  Only orders purchased by buyers in California are subject to sales
tax for this item.  Sales tax for buyers in California will be computed at
a rate of 7.75% and will be added to the purchase price at checkout.

Q.  Do I need to worry that any other fees will be added to my
transaction at checkout?
A.  Absolutely not.  The only additional fees beyond the purchase price
are the sales tax on orders purchased in California.

Q.  How many children can Santa Claus speak to in each video
message?
A.  Santa Claus can speak to one individual child or two children per
video message.  In a two child message, each child will receive equal
recognition from Santa Claus in the message.

Q.  What if my child's name is not common or has an unusual or
difficult pronunciation?
A.  Santa Claus will do his best to pronounce each child's name
properly. If you know that your child's name is often mispronounced or
may be mispronounced by speakers of American English, then please
provide us with either a phonetic pronunciation or a descriptive rhyme
of the name in the same location on the "Order Now" page where you
enter the child's name.  When and if we are completely stumped by
the pronunciation of your child's name, we will contact you by email or
phone for further consultation.

Q.  How long will it take to receive my order?
A.  All orders will be produced and email links to your video and MP3 within 4
8 hours
or our receipt of your order.

Q.  How do I determine my child's "Age at last birthday"?
A.  For purposes of this greeting, please give us your child's age at
their last birthday from the perspective of the date that you intend to
play Santa's message for them.
Frequently Asked Questions